Helping you succeed despite relentless change
Language is critical to success in business and life. It is easy to talk “our” talk. However, we need to talk in language our customers can understand. That is the only way we can successfully connect with them and vice versa.
Conversely, we can guarantee disconnects and discontent if we forge ahead, talking our way and in “our business” language. And disconnects can lead to ruptures and outright customer loss.
[Read more…] about How to guarantee disconnects with your customers
A recent question: What does it take to be an effective leader in creative industries? Short answer: Good leadership is good leadership, no matter the industry.
Furthermore, leadership tailored for creatives will fail long-term if based on a weak foundation. Period.
Do you have any cargo cults operating in your business? I have used the cargo cult concept often in the past as a teaching illustration. However, just in the past two weeks I have had several discussions about cargo cults with clients, colleagues, and even in responding to a media query about creating an awesome culture (see https://www.mikerussell.com/2016/05/03/how-to-create-an-awesome-work-culture/).
The name derives from the belief that various ritualistic acts – which are actually imitations of others’ acts – will lead to a bestowing of material wealth (“cargo”).[https://en.wikipedia.org/wiki/Cargo_cult]
The same belief leads to cargo cults in the workplace: that performing certain acts or practices will produce the same results – “material wealth” – commonly in the form of productivity gains or cost savings – as attained elsewhere.
[shareable]Imitation may be flattering to the originator, but is useless or even damaging to the imitator in the workplace.[/shareable]
Imitation without understanding and appropriate mindset is dangerous.
Culture. The word brings to mind many things and images when thinking about organizations. With the heavy publicity that companies like Google and Facebook receive regarding their “fun” environments, the idea of an “awesome culture” often means ping-pong tables, free food, and the like.
But do those things create an awesome work culture? A journalist recently asked for feedback about creating one:
The title of this insight comes from the title of a recent Wall Street Journal commentary by Joseph Epstein, lamenting the current slate of U.S. presidential candidates. The question for you is: Is your business succession any better off?
For your key roles/positions, do you have outstanding succession candidates?
Too many businesses leave the business of filling key positions until the positions become open. That is too late. Unfortunately, succession is often perennially in the business “to do” list but rarely acted on, much less consistently.
The time to prepare and position candidates is in advance of the opening. For the most important roles, preparations should be ongoing and involve several layers of future candidates.
Succession is also not just a matter of casting a vote or picking someone for a business role. For businesses and presidential politics alike, the candidates reflect the overall system of candidacy … who is a candidate is in large part determined by the total “system.” How well does your system work?
Action:
By Mike Russell
In previous insights we’ve looked at input to an article on (software) applications bottlenecks. However, the bottlenecks may not be software-related at all. Now we’ll cover the article inputs that have implications for two broader types of bottlenecks: product and business. Or maybe you don’t have a bottleneck, but are “corked” … completely blocked.
Businesses have a wonderful opportunity to learn from startups. Startup application development is usually a life or death matter. Larger businesses should look at that mindset in place of the “same old, same old” rhythm of incremental development and mediocrity.
Because most current day startups (not the dot com boom ones) are relatively lean, startup methods start lean. Leanness generates additional capacity and speed by not wasting time and effort on non-value adding activity.
Also, a startup’s application is their product and is their business. Therefore, startup approaches tend to take a more holistic view of success and tend to be more successful than “projects” as a result. Silos in a startup are usually non-existent … there are different skill sets but everyone is in the same boat and rowing in the same direction.
Focusing only on application development speed is like focusing only on the race car engine RPMs and not the track and finish line.
Using a tachometer only, without speed, fuel, and other gauges, not to mention being able to see where going and progress made, is useless for driving and also for application development.
[Read more…] about Are Business Bottlenecks Limiting Your Success?
