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Top 10 essential skills for 2025 … and now

November 17, 2020 by Mike Russell Leave a Comment

Continuing the theme of looking forward and creating new, better “normals” …

This report (https://lnkd.in/gWWYHgW) lists the top 10 essential skills for 2025 according to World Economic Forum. The report also notes that some skills will take “only” 1-2 months (e.g., 30-60 days) of work in online training to attain some level of mastery.

You can work on these now to stay ahead of the market!

The “catch” is that to really become proficient, the skills must be applied with feedback to improve and make lasting new behavior, not just be “trained.”

Traditional training just doesn’t work for real behavior change … here’s a summary of why: https://www.mikerussell.com/2017/01/16/what-everyone-ought-to-know-about-training/

How well do your training and development programs provide real behavior change for the future?

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A personal business example of innovating forward

November 12, 2020 by Mike Russell Leave a Comment

In a prior post I urged you to create a new “normal” instead of waiting for the old “normal.” The article includes 6 starter questions and 16 assessment factors to help you identify opportunities.

In this post, I’ll give you a personal business example following the advice.

One of our flagship people development programs produces positive ROI, unlike traditional training. Due to most clients’ technology capabilities, we needed to deliver either with everyone remote or everyone in person in the same place. Clients historically chose in person, which drove program structure and timing.

The pandemic moved many to remote work. That allowed the program to be all remote or a hybrid. And that in turn allowed us to make changes that dramatically improve learning – and positive behavior change – in less time.

Could we have waited until things returned to normal? Yes. We chose instead to invest (major program changes cost time and $) in the improvement … and we are delighted with the result.

In this case, the pandemic broke the “remote” ice and enabled a change for the better.

What have you been wishing you could change for the better?

 

In case you missed it, here is the link to the original post with the 6 starter questions and 16 assessment factors:

https://www.mikerussell.com/2020/04/21/innovate-forward-instead-of-reverting-backward/

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STILL waiting (or hoping) to get back to “normal”?

November 10, 2020 by Mike Russell Leave a Comment

Still waiting (or hoping) to get back to “normal”? Innovate forward instead of reverting backward!

Don’t let the pandemic, social upheavals, elections, etc. derail you … leverage the momentum of change with these 6 starter questions and 16 assessment factors – relevant in any crisis – to help you identify top opportunities:

https://www.mikerussell.com/2020/04/21/innovate-forward-instead-of-reverting-backward/

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Compliance and agile success – another common hurdle

November 9, 2020 by Mike Russell Leave a Comment

Another common hurdle to achieving compliant agility - forgetting intent

From a post for the SoftwareCPR.com website:

In a prior blog, we discussed a common hurdle to achieving agile benefits: focusing on isolated software process changes and not considering all four organizational factors.

Another common hurdle to agile success is thinking only about making agile “compliant.” You will miss the full power of agile if you do not consider the intent behind compliance activities and how agile can help better achieve intent.

Let’s start with the intent behind medical device software “compliance.” What’s the point? At the top level, it is building devices that fulfill intended use and do no harm to any user or patient. From a simplified compliance point of view, that means two things:

  1. Assessing and mitigating any risk of harm before the device is used.
  2. Establishing ability to determine if and how a device contributed to an actual harm or potential harm situation after the device is used. Corrections can then be made to prevent recurrence.

How can agile help?

[Read more…] about Compliance and agile success – another common hurdle

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These are the best we can do?

November 3, 2020 by Mike Russell Leave a Comment

That’s a paraphrase of Joseph Epstein’s 2016 Wall Street Journal commentary “These Five Are the Best We Can Do?” lamenting the U.S. presidential candidate slate. Some feel the question can be applied to this election.

Regardless of the election, here’s the question for you: Is your business succession slate any better off?

[Read more…] about These are the best we can do?

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A digital marketing fail

October 30, 2020 by Mike Russell Leave a Comment

Don't make it hard for customers to do business with you www.mikerussell.com

Businesses, especially restaurants, are fighting for customers in the tough pandemic climate.

So why do so many commit basic marketing and customer service errors?

Here’s another example of a fail that should be simple – very simple – to fix.

On the way home from an appointment, I decided to pick up lunch from a new restaurant. I looked on Google maps at my route to identify a place to try and review the menu to decide what I wanted. I then called for a to go order.

Here is a paraphrase of the conversation that ensued after greetings:

me: I’d like the [name of dish] as an appetizer.

OK – got it.

me: I’d like the [name of dish] as the main.

We don’t have that dish anymore. Are you on our current website?

[Read more…] about A digital marketing fail

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